Installing NetSupport ServiceDesk

The NetSupport ServiceDesk Installshield wizard will guide you through the installation process, enabling you to quickly configure the NetSupport ServiceDesk database on your chosen Server. After installation, you will need to restart the PC in order to complete the setup.

When setup commences, the Installshield Wizard Welcome screen appears. Click Next to continue.
The NetSupport ServiceDesk Licence Agreement appears. Please take a few moments to read the agreement and only proceed if you agree to the terms of the licence.
Select the appropriate environment in which to host the NetSupport ServiceDesk database. This can be an existing SQL Server or Microsoft's Database Engine (MSDE). Click Next.
Confirm the location for the setup files. The default folder is C:\Program Files\NetSupport\NetSupport ServiceDesk. Click Next.
Review the details of the installation and click Next to start copying the Setup files.
When the installation has finished, you are prompted to restart the machine. You need to do this in order to complete the setup. Click Finish to restart.
When you log on after the restart, the NetSupport ServiceDesk setup wizard appears.