Viewing files associated to an item

Incidents, Problems and Change Requests with associated files attached have an Associated Files tab available in the item window.

This tab displays a list of associated files. This list displays the file name, the size of the file and the description of the file when it was added. If the file added is an image, hovering over the file name displays a preview of the image.

The file name is also a hyperlink that can be used to download or display the file.

Any user with permission to read the item can view the associated files.