About NetSupport ServiceDesk

NetSupport ServiceDesk is a powerful yet easy-to-use browser-based help desk, available on its own or as part of the full NetSupport DNA Asset Management suite. NetSupport ServiceDesk helps you effortlessly track, organise, manage and answer the toughest desktop support challenges.

Supporting the essential ITIL processes – Incident, Problem, Change and Service Level Management - NetSupport ServiceDesk ensures your support team can effectively manage customer expectations and minimise the amount of system downtime.

With a fully customisable and intuitive web-based interface that supports both desktop and mobile platforms, robust workflow processes, a wealth of management reports and a customer-friendly self-service portal, NetSupport ServiceDesk is guaranteed to take the strain out of service delivery!